MANAGEMENT
Non-Sewered Sanitation (NSS) Management 
The EDAMS NSS Core Modules provide a fully integrated digital ecosystem for managing the entire non-sewered sanitation value chain. Built on a unified data model, the platform supports OSS capture and construction, service provider licensing and compliance, emptying and transportation operations, and treatment/reuse processes.
Key Benefits
‒Digitizes and integrates all NSS service processes
‒Strengthens regulatory oversight and compliance
‒Enhances revenue collection and reduces financial leakages
‒Provides real-time data for better decision-making
‒Improves customer service and responsiveness
‒Protects public health and the environment
Operations & Workflow Management
- From structured data to actionable workflows:
- Centralized NSS data platform
- Real-time service tracking
- Automated work queues & processes
- Full visibility across operations
👉 Delivering transparency, efficiency, and better decision-making
Mobile Apps & Digital Service Delivery
- Citizen service requests & tracking
- Operator mobile tools for fieldwork
- Real-time updates and reporting
- Integrated payments & feedback
👉 Improving customer experience and operational control
Capture & Containment (OSS)
- Data Input & Validation module – Capturing and integrating On-Site Sanitation (OSS) data directly from the field
- Field Work Execution module – Hosts all functions to be performed out on the field, by NSS Field Inspectors.
End-to-End FSM Service Management
From request to reuse:
- Digital service requests & scheduling
- GPS-tracked emptying operations
- Integrated billing & notifications
- Treatment plant tracking & compliance
- Resource recovery & reuse management
👉 A fully traceable and accountable sanitation chain
Service Provider Licensing & Compliance
- Online applications & renewals
- Fee Processing
- Inspection & verification workflows
- Performance monitoring
- Environmental compliance tracking
👉 Transparent, controlled, and accountable regulation
Enquiries
- Key Entities & Data Browsing
- Reporting
- Export to Genera Ledger
- Export to Billing & Customer Information system (payments, customer info)
- Export to Utility’s GIS (shapefiles)
👉 central information hub for organisation’s NSS department
EDAMS GIS
Suitable for Organisations without a GIS system
- Spatial Data Integration
- Connection Mapping
- Gap Identification
- Contextual Planning
- Thematic mapping
👉 turn data into insight – and insight into action
KPI M&E (Monitoring and Evaluation)
Suitable for integrating info from various Organisations
- Enables surveys/ collection and consolidation of information from various authorities (e.g. Ministry of Health, Municipalities, etc..)
- Predefined KPIs relevant to Customer satisfaction, Customer behaviour monitoring, Public and Environmental Health Monitoring and the Health Impact of Sanitation
👉 Consolidating & Monitoring Health impact
Business Intelligence
- Publishing of Dashboards through a Management portal
- Effective management reporting at all levels as per user access codes
- Supports decision making, instigating corrective action.
- Drill down ability
- Report generation/ export facility
👉 turn data into insight – and insight into action
