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Location: Zambia

Industry: Water & Sanitation

Products: Billing & CRM, Asset Management

> Systems Implemented

Asset Management Technical Assistance to Lusaka Water and Sewerage Company (LWSC) Project, Zambia EDAMS has been active in Zambia for the last 15 years with EDAMS systems being used in Lusaka and Nkana Water and Sewerage Companies since 2002.

The objective of the Millennium Challenge Account (MCA) AM project was to provide knowledge transfer and practical support to LWSC and its staff, over an eighteen (18) month period, on the organization’s journey towards Asset Management Excellence in line with ISO 5500 standards.

The general approach followed in the AM project was one of inter-organization knowledge transfer via executing a range of tasks using the EDAMS systems: – Formulating AM Policy – The building of a solid Technical database and Financial Asset database – Implementing Maintenance Management – Implementing AM Planning – Implementing Investment Planning and Business Planning – Formulating and monitoring a Strategic Asset Management Plan