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> Larnaca Water Board (LWB)

Location: Dhekelia, Larnaca, Cyprus

Industry: Water & Sanitation

Products: Asset Management, Billing & CRM, Licenses & Permits, Quality Monitoring

> Systems Implemented

Implementation of an Integrated Management Information System in Larnaca Water Board (LWB), Cyprus

Larnaca Water Board (LWB) operates 357 km of water supply network and provides water to 35,000 households within the municipal boundaries of the city of Larnaka and in the tourist area of Larnaka-Dhekelia.

The main objective of the Project was the procurement, installation, configuration and implementation of a Commercial and Technical Management Information System for Water Utilities that conforms to industry best practices and is able to meet all of the Utility’s current commercial and technical information requirements.

The Commercial systems covered Customer, Billing services, Debt Mangement and Customer Relationship Management. The technical services covered the Management of the Distribution network and all related assets, Zoning, Balancing and control of Non Revenue Water.

The EDAMS sysems were integrated to the Water Board’s SCADA Telemetry System, GIS system and Financial, Payroll, and Inventory Management Systems.