

Silver Package
Licensing and Permits for entities/ assets not requiring maintenance and not requiring Customer Web applications (e.g. dog licenses).

Gold Package
Licensing and Permits for entities/ assets not requiring maintenance but requiring Customer Web applications & Contact (e.g. professional licenses).

Silver Plus Package
Licensing and Permits for entities/ assets requiring maintenance but not requiring Customer Web applications. (e.g. boreholes).

Platinum Package
Licensing and Permits for entities/ assets requiring both maintenance and requiring Customer Web applications and contact. (e.g. Photovoltaic installations).
Packaging varies with software functionality offered.
Pricing is a function of number services billed, number of Customers as well as number of users.
Features (√: Yes, X: No, O: Optional) | Silver Package | Gold Package | Silver Plus Package | Platinum Package |
---|---|---|---|---|
Licensing & Permits | √ | √ | √ | √ |
Asset/ Entity Register | √ | √ | √ | √ |
Applications Processing | √ | √ | √ | √ |
Decision Support | √ | √ | √ | √ |
Processing Alerts | √ | √ | √ | √ |
Issue of Licenses | √ | √ | √ | √ |
Customer & Employee notifications | √ | √ | √ | √ |
Customer Portal | x | √ | x | √ |
Application Submission | x | √ | x | √ |
Monitoring of Processing status | x | √ | x | √ |
Customer Communication | x | √ | x | √ |
Indication of Geographical Location | x | √ | x | √ |
Maintenance Management | x | x | √ | √ |
Asset/ Entity Management | x | x | √ | √ |
Workload Management | x | x | √ | √ |
Field Work Management (Technical) | x | x | O | O |
Call Centre | x | x | O | O |
Geographical Information | x | √ | √ | √ |
EDAMS GIS | x | √ | √ | √ |
Desktop GIS Reporting Manager | x | x | √ | √ |
Web GIS (GIS Data Publishing) | x | x | O | O |
Business Intelligence | √ | √ | √ | √ |
Standard Analytics and Management Reporting | √ | √ | √ | √ |
Dashboards & MR for EDAMS Licencing & Permits | O | O | O | O |
Maintenance Advanced Data Analytics | x | x | O | O |
Dashboards & MR for EDAMS Maintenance Management | x | x | O | O |
Custom Dashboards & Reports | O | O | O | O |
Integration | x | x | √ | √ |
API Callouts | x | √ | √ | √ |
REST API | x | √ | √ | √ |
PAYMENT Gateway interface | √ | √ | √ | √ |
GIS Interface - to ESRI/ QGIS/ Supermap | x | x | O | O |
Interfaces with ERP systems (if available)(HR, Stores, Vehicles Plant & Equipment) | x | x | O | O |
Portal Support of Single Sign On (SSO) authentication via OpenID Servers functionality (e.g. Ariadne) | x | x | O | O |
System Administration | √ | √ | √ | √ |
Account Maintenance | √ | √ | √ | √ |
Uses Roles & Security | √ | √ | √ | √ |
Multi-language | √ | √ | √ | √ |
Bulk Data import/ export | √ | √ | √ | √ |
Audit Trail | √ | √ | √ | √ |
Online help documentation | √ | √ | √ | √ |
Implementation Services | √ | √ | √ | √ |
Data Conversion | √ | √ | √ | √ |
User Training | √ | √ | √ | √ |
System Setup & Configuration | √ | √ | √ | √ |
Data Capture | O | O | O | O |
Interfacing with Payment Gateway | O | O | O | O |
Interfacing with ERP systems (if not available) | x | x | O | O |
Interfacing with Utility Telemetry systems/ API Callouts | x | O | O | O |
Support Services | √ | √ | √ | √ |
Standard Support | √ | √ | √ | √ |
Additional Support | O | O | O | O |