Licensing & Permits

Silver Package

Licensing and Permits for entities/ assets not requiring maintenance and not requiring Customer Web applications (e.g. dog licenses).

Gold Package

Licensing and Permits for entities/ assets not requiring maintenance but requiring Customer Web applications & Contact (e.g. professional licenses).

Silver Plus Package

Licensing and Permits for entities/ assets requiring maintenance but not requiring Customer Web applications. (e.g. boreholes).

Platinum Package

Licensing and Permits for entities/ assets requiring both maintenance and requiring Customer Web applications and contact. (e.g. Photovoltaic installations).

Packaging varies with software functionality offered.

Pricing is a function of number services billed, number of Customers as well as number of users.

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Features (√: Yes, X: No, O: Optional)	Silver Package	Gold Package	Silver Plus Package	Platinum Package
Licensing & Permits	√	√	√	√
Asset/ Entity Register	√	√	√	√
Applications Processing	√	√	√	√
Decision Support	√	√	√	√
Processing Alerts	√	√	√	√
Issue of Licenses	√	√	√	√
Customer & Employee notifications	√	√	√	√
Customer Portal	x	√	x	√
Application Submission	x	√	x	√
Monitoring of Processing status	x	√	x	√
Customer Communication	x	√	x	√
Indication of Geographical Location	x	√	x	√
Maintenance Management	x	x	√	√
Asset/ Entity Management	x	x	√	√
Workload Management	x	x	√	√
Field Work Management (Technical)	x	x	O	O
Call Centre	x	x	O	O
Geographical Information	x	√	√	√
EDAMS GIS	x	√	√	√
Desktop GIS Reporting Manager	x	x	√	√
Web GIS (GIS Data Publishing)	x	x	O	O
Business Intelligence	√	√	√	√
Standard Analytics and Management Reporting	√	√	√	√
Dashboards & MR for EDAMS Licencing & Permits	O	O	O	O
Maintenance Advanced Data Analytics	x	x	O	O
Dashboards & MR for EDAMS Maintenance Management	x	x	O	O
Custom Dashboards & Reports	O	O	O	O
Integration	x	x	√	√
API Callouts	x	√	√	√
REST API	x	√	√	√
PAYMENT Gateway interface	√	√	√	√
GIS Interface - to ESRI/ QGIS/ Supermap	x	x	O	O
Interfaces with ERP systems (if available)(HR, Stores, Vehicles Plant & Equipment)	x	x	O	O
Portal Support of Single Sign On (SSO) authentication via OpenID Servers functionality (e.g. Ariadne)	x	x	O	O
System Administration	√	√	√	√
Account Maintenance	√	√	√	√
Uses Roles & Security	√	√	√	√
Multi-language	√	√	√	√
Bulk Data import/ export	√	√	√	√
Audit Trail	√	√	√	√
Online help documentation	√	√	√	√
Implementation Services	√	√	√	√
Data Conversion	√	√	√	√
User Training	√	√	√	√
System Setup & Configuration	√	√	√	√
Data Capture	O	O	O	O
Interfacing with Payment Gateway	O	O	O	O
Interfacing with ERP systems (if not available)	x	x	O	O
Interfacing with Utility Telemetry systems/ API Callouts	x	O	O	O
Support Services	√	√	√	√
Standard Support	√	√	√	√
Additional Support	O	O	O	O