WATER & SANITATION 
Silver Package
For the Utility that first wants to compile a validated geographical technical asset register and implement data management procedures prior to proceeding with full Asset Management.
Gold Package
For the Utility that has a reasonable geographical technical asset register and wants to implement proper Data Management, Maintenance Management and Rehabilitation Planning.
Silver Plus Package
For the Advanced Utility that has good data and a properly zoned infrastructure that wants to implement Operations especially with regard to Non-Revenue-Water Management.
Platinum Package
For the Advanced Utility, that has a properly zoned and metered network, that wants it ALL, both in terms of Asset Management and Operations Management.
Packaging varies with software functionality offered
Pricing is a function of population served by Utility as well as number of users
| Features (√: Yes, X: No, O: Optional) | Silver Package | Gold Package | Silver Plus Package | Platinum Package |
|---|---|---|---|---|
| Geographical Information | √ | √ | √ | √ |
| EDAMS GIS | √ | √ | √ | √ |
| Desktop GIS Reporting Manager | √ | √ | √ | √ |
| Web GIS (GIS Data Publishing) | O | O | O | O |
| Network Data Management | √ | √ | √ | √ |
| Network Data Management - Water Supply | √ | √ | √ | √ |
| Network Data Management - Sewer | √ | √ | √ | √ |
| Plant Data Management-WTP & STP | √ | √ | √ | √ |
| Properties, Vehicles & Equipment (PVE) Data Man. | O | O | O | O |
| Projects Register (project tracking) | O | O | O | O |
| Maintenance Management | x | √ | x | √ |
| Maintenance Management | x | √ | x | √ |
| Field Work Management (Technical) | x | O | x | O |
| Call Centre | x | O | x | O |
| Asset Management Planning | x | √ | x | √ |
| Condition Assessment | x | √ | x | √ |
| Field Work Management (Condition Assessment) | x | O | x | O |
| Asset Valuation | x | √ | x | √ |
| Rehabilitation Planning | x | √ | x | √ |
| Operations Management | x | x | √ | √ |
| Zone Manager | x | x | √ | √ |
| Metering/Logs Manager | x | x | √ | √ |
| Fault Analysis (Real time) | x | x | √ | √ |
| Performance Analysis (Water) | x | x | √ | √ |
| Water Audit/ Balancing | x | x | √ | √ |
| Network Analysis Systems | x | x | √ | √ |
| Consumer data/ Demand Analysis | x | x | O | O |
| Water Network Analysis | x | x | O | O |
| Sewer Network Analysis | x | x | O | O |
| Business Intelligence | √ | √ | √ | √ |
| Standard Analytics and Management Reporting | √ | √ | √ | √ |
| Dashboards & MR for Operations | x | x | √ | √ |
| Maintenance Advanced Data Analytics | x | O | x | O |
| Dashboards & MR for Asset Management | O | O | O | O |
| Dashboards & MR for Maintenance Management | x | O | x | O |
| Custom Dashboards & Reports | O | O | O | O |
| Integration | √ | √ | √ | √ |
| Interface to Utility Financial Asset Register | √ | √ | √ | √ |
| API Callouts | x | x | √ | √ |
| REST API | x | x | √ | √ |
| GIS Interface - to ESRI/ QGIS/ Supermap | O | O | O | O |
| Interfaces with ERP systems (if available)(HR, Stores, Vehicles Plant & Equipment) | x | O | x | O |
| System Administration | √ | √ | √ | √ |
| Account Maintenance | √ | √ | √ | √ |
| Uses Roles & Security | √ | √ | √ | √ |
| Multi-language | √ | √ | √ | √ |
| Bulk Data import/ export | √ | √ | √ | √ |
| Audit Trail | √ | √ | √ | √ |
| Online help documentation | √ | √ | √ | √ |
| Implementation Services | √ | √ | √ | √ |
| Data Conversion | √ | √ | √ | √ |
| Training | √ | √ | √ | √ |
| System Setup & Configuration | √ | √ | √ | √ |
| Data Capture | O | O | O | O |
| Data Analysis and setup for Risk Assessment | x | O | x | O |
| Zone Analysis and setup for Water Balancing | x | x | O | O |
| Demand Analysis and setup for Hydraulic Analysis | x | x | O | O |
| Interfacing with Utility ERP systems (if not available) | x | O | x | O |
| Interfacing with Utility Telemetry systems | x | x | O | O |
| Support Services | √ | √ | √ | √ |
| Standard Support | √ | √ | √ | √ |
| Additional Support | O | O | O | O |