Training for PUCs representatives within the project ”Asset Management Advisory Services to Water Utilities in South-Eastern Europe (SEEAM)”
Within the implementation of program ”Asset Management Advisory Services to Water Utilities in South-Eastern Europe (SEEAM)”, Association for Water and Environmental Protection Sector “Aquasan Network in BiH” organized the first three-days training on theme “Maintenance Management System”, held in period 19 – 21 June 2018 in Bihac.
The training was attended by representatives of the following six public utility companies: PUC „Vodovod i kanalizacija“ Ltd. Gračanica, PUC „Vodovod“ JSC Gradiška, PUC „Komunalac“ Ltd. Hadžići, PUC „Vilenica-Vodovod“ Ltd. Novi Travnik, PUC „Vodovod i kanalizacija“ Ltd. Sanski Most and PUC „Vodovod i kanalizacija“ JSC Srebrenik.
On the basis of successful activities in the previous phase of the project (Silver Level), program activities within the Golden Level of program are continued. In the Golden Level of program, the PUCs will actively continue to establish the asset registry that was initiated in the previous phase of the project and continue introducing asset management activities that include: software registration and processing complaints – caller logs by customers and employees in PUCs, opening job cards, monitoring job cards and process efficiency, closing job cards, managing reports, and recording and monitoring condition of store.
Trained representatives of PUCs will actively work on introducing the above activities in the forthcoming period, which will be implemented with the support of the representatives of thematic centre ”Aquasan Network in BiH”, up to the advanced maintenance management training that will be held in autumn 2018.